Frequently Asked Questions

Everything you need to know about your KITSCH™ essentials.

How long will it take for my order to ship?

Standard orders typically process within 1-2 business days. Once shipped, domestic delivery usually takes 3-7 business days depending on your location.

What is your return policy?

We offer a 90-day return policy for most items. Products must be in their original packaging and in like-new condition to qualify for a full refund.

Are KITSCH™ products eco-friendly?

Sustainability is a core value. Many of our products, including our bottle-free beauty bars and recycled plastic accessories, are designed to reduce environmental impact.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on the destination.

How do I care for my satin pillowcases and hair accessories?

To maintain the quality of your satin items, we recommend machine washing on a cold, gentle cycle and laying flat to dry.

What payment methods do you accept?

We accept all major credit cards, PayPal, Amazon Pay, and buy-now-pay-later options like Afterpay and Sezzle.